Zepto
Logistics · Mumbai
Operations Manager
10–16 LPAMumbai · On-siteFull Time3–6 Years
Posted 6 days ago67 applicantsApply by 16 Jan 1970
About the Company
Zepto is India's fastest growing quick commerce company, delivering groceries in 10 minutes through a network of dark stores.
About the Role
Own city-level operations across a cluster of dark stores, including labor planning, SLAs, inventory accuracy and delivery economics.
Run the dark-store ops engine that powers 10-minute delivery in Mumbai.
What You'll Do
- Own SLA metrics across stores
- Manage 100+ field staff via store managers
- Drive labor cost and productivity KPIs
- Coordinate with central supply chain
- Run weekly reviews and audits
- Solve issues fast on the ground
What We're Looking For
Must have
- 3+ years in supply chain / quick commerce ops
- Strong Excel and analytical skills
- Comfortable on the ground in stores
Good to have
- MBA in operations
- Experience with WMS tools
OperationsSupply ChainExcelTeam Management
Perks & Benefits
💊
Health Insurance
Self + family coverage
📚
₹50k Learning Budget
Books, courses, conferences
🏠
WFH Flexibility
Hybrid or remote options
🎯
Performance Bonuses
Tied to outcomes
🍔
Free Meals
Or food stipend at office
🚗
Cab Facility
Late-night drop home
Hiring Process
- 1
Application Review
3-5 daysOur team reviews your application.
- 2
HR Screening Call
30 minInitial chat about your background and motivations.
- 3
Technical Round
90 minDeep-dive on skills relevant to the role.
- 4
Final Interview
45 minCulture fit and conversation with the hiring manager.
- 5
Offer Letter
2-3 daysWe extend an offer and finalize the details.
Frequently Asked Questions
Direct employer — no third party
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